Delivery Policy

1. General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location Items offered on our website/application are only available for delivery to addresses in Indonesia.

3. Delivery Time An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfil your order within 2 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sunday. Date of delivery may vary due to shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions You can provide special delivery instructions on the check-out page of our website/application

5. Shipping Costs Shipping costs are based on your order and the delivery method. To find out how much your order will cost, simple add the items you would like to rent to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for new items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport If there is any damage to the packaging on delivery, please contact us through the contact information listed on our website/application.

7. The complete terms and conditions may vary based on the agreement of each tenant. In the event of any discrepancies between the terms and conditions stated on the MJI website/application and the rental contract, the terms and conditions in the signed contract shall take precedence.

Download App

Try Our App Now

Choose 1004Sewa for a reliable and convenient car rental experience. Try our app in Google Play Store now.